Return Policy

At AV1, we want you to be completely satisfied with your purchase. If you're not satisfied, we offer a straightforward return process:

1. Returns Window: You may return items within 30 days of the delivery date.

2. Eligibility: Items must be unused, in original packaging, and in resalable condition. Custom or personalized items are not eligible for return.

3. Return Process: To initiate a return, contact our customer service team at [email address] with your order details. We’ll provide instructions for the return shipment.

4. Refunds: Once your return is received and inspected, we will issue a refund to the original payment method, minus any shipping fees.

If you have any questions, feel free to reach out to our customer service team at INFO@AV1USA.COM. We're here to help!